Terms & Condictions

COMPETITION TERMS AND CONDITIONS

These terms and conditions, together with any specific rules set out in Competition Notices, apply to any competition or prize draw ("Competition") organised and operated by NRG Tadio Limited, or any companies within the Pure Tone Media ("us", "we", "our", "Pure Tone Media").

It is important that you read these terms and conditions and any applicable Competition Notice carefully. If you have not located the applicable Competition Notice please contact us for a copy. A copy of these terms and conditions can also be obtained by sending a stamped self-addressed envelope addressed "Competition Terms" to NRG Radio Limited at the address below.

By participating in a Competition you are deemed to have accepted and agreed to be bound by these terms and conditions and any applicable Competition Notices (together the "Competition Terms"). These terms and conditions will have priority over any inconsistent terms in any applicable Competition Notice. We may amend or vary these terms and conditions from time to time. The most recent version of these terms and conditions (as available on our website) will apply as at the date of the Competition.

Relevant United Kingdom law will apply to the Competition Terms and the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to the Competition Terms.

Nothing in the Competition Terms restricts your statutory rights as a consumer.

How to contact us: You can contact us in relation to any Competition or the Competition Terms by writing to us at the following address: NRG Radio Limited, Studio 16, Firle Court, Epsom, Surrey, KT17 4DD. You can also email us at info@nrgadio.co.uk or call us on 0844 357 1073 [non PRS UK telephone number].

Please also refer to our Website Terms of Use and Privacy Policy.

Your Responsibilities

8. You must enter the Competition using your legal name. By entering the Competition, you promise that all the information submitted by you is true, current and complete. You also promise that you either have legal capacity to enter and agree to the Competition Terms (i.e. that you are of sufficient age and mental capacity and are entitled to be legally bound) or that your parent(s)/guardian have consented to your entry of the Competition under the Competition Terms.
9. You must notify NRG Radio of any medical or other condition which may mean that you are unfit for participation in any element of the Competition and/or the prize as soon as you become aware of such a condition.
10. You must take all reasonable steps to ensure your own health and safety. Any behaviour or act or conduct by you which NRG Radio considers to pose any medical, security or safety risk or to cause reputation damage may lead to your immediate disqualification.

Competition Entries

11. Competition entries must be made in the manner and by the closing time/date specified for each Competition. We reserve the right to limit entries to one entry per person for specific Competitions. Please note that in such cases, notification will be provided in the Competition Notice. Incomplete or indecipherable entries will be void.
12. You may only enter a Competition as an individual, any entries made by parties operating as a syndicate will be disqualified.
13. Competition lines will be opened and closed as specified for each Competition. If you call or text after the announced closing time of the Competition then your entry will not be included in the Competition but you may still be charged.
14. The cost of calling from a BT landline will be announced on air and displayed in the applicable Competition Notice. Calls may cost more from other networks. Calls from mobiles and text entries will normally be subject to an additional charge from your mobile network operator. Please check with your network operator for details of the charges involved in entering via your phone.
15. Prizes must be claimed strictly in accordance with the rules of the specific Competition and within the applicable deadline. Failure to do so may result in disqualification and selection of an alternative winner
16. All Competition entries will become the property of NRG Radio and will not be returned unless otherwise agreed in advance.

Text Entries

17. NRG Radio cannot guarantee Competition entry if you fail to address your message to the correct number or you use an incorrect 'keyword' or message format. Invalid entries may still be charged.
18. If you are required to start your message with a specific word then this must be the first word in your message. If you fail to observe this rule, your entry will be void. You may still be charged for your text.
19. NRG Radio cannot control the length of time a text message may take to arrive on our system and accordingly, for the avoidance of doubt, NRG Radio will always work from the time a message is logged as arriving on our system regardless of when it may have been sent. Entries which are logged as arriving on our system after the applicable closing time/date will be void. To avoid disappointment we advise you to send any competition entries as early into the Competition period as possible. Please note that if your text arrives on our system after the closing time/date you may still be charged.
20. If you send a text message to enter the Competition with no or insufficient credit on your phone (applicable to Pay-as-you-Go customers) your entry will be invalid. Please note that the cost of the text may be deducted when you have sufficient credit. Texts Cost 25 Pence Per Message Sent.

Grounds for Disqualification

21. NRG Radio reserves the right to disqualify any entrants and their submissions if they fail to comply with the Competition Terms or the Website Terms of Use or Privacy Policy or if we have reasonable grounds to believe that the entrant is unfit to participate for reasons of health and safety. NRG Radio's decision will be final in all matters.
22. NRG Radio reserves the right to disqualify any entrants and their submissions if in NRG Radio's reasonable opinion an entry has been made or a prize has been won illegitimately and improperly by or on behalf of the entrant.
23. In the event of disqualification from the Competition a replacement contestant will be selected on the same criteria as the original entrant and will be subject to these Competition Terms.

Winners and Prizes

24. Prize winners will be chosen at random (unless otherwise specified in the Competition Notice) from all qualifying entries within 28 days of the closing date specified for each Competition.
25. All competition winners agree to their name and home town being announced on air and published on our website (or as otherwise indicated in the relevant Competition Notice). Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not, subject to this clause, be disclosed to a third party without the individual's prior consent.
26. We reserve the right to request proof of identity in the form of your passport and driving licence and proof of your address in the form of a utility bill.
27. A person or people at the same residential address may not win more than one prize valued at £500 or more within one year period following the win.
28. All prizes will be presented to winners via the UK mail service, unless otherwise stated. We shall not be liable for any prizes which are lost, delayed, or damaged in the post for reasons or circumstances that are beyond our control.
29. Prizes will only be delivered to an address within the United Kingdom. If the delivery address of the winner changes at any time, the winner shall immediately inform us of the new delivery address. Failure to do so may result in forfeiture of the prize.
30. NRG Radio will not be responsible for replacing a prize comprising a concert or ticketed event, where such concert or event is cancelled or postponed.
31. All prizes will be personal to the winner and the winner shall not sell, give or otherwise transfer the benefit of the prize to any other person (individual or corporate).
32. All taxes, insurance, spending money and other expenses, unless otherwise stated, are the sole responsibility of the winner.

Conditions for Holiday Prizes

33. Holidays are non-transferable and subject to availability. You must hold a valid UK passport with at least 6 months' further duration.
34. Holiday prizes are not available to persons under the age of 18 without the express prior written permission of NRG Radio. Children under 18 years of age must obtain written consent from a parent or guardian and cannot travel unless accompanied by an adult over the age of 18.
35. All holidays must be taken within 6 months of the date of the Competition or will be deemed invalid.
36. You must comply with the terms and limitations of the airline and other transportation and venues involved in the Competition or prize, including any insurance policy relating to the holiday. In particular, you shall comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements.
37. Passport control and in-country authorities will reserve the right to refuse entry. If you are refused passage and or entry/exit to or from the country being visited, any additional costs incurred will be your sole responsibility.
38. You must comply with and are responsible for attending to any inoculation and health regulations required for your destination.

Liability

39. We shall use our reasonable endeavours to ensure the smooth running of the Competitions in accordance with the Competition Terms, however you accept that we cannot be responsible for any communications not being transmitted, forwarded or received correctly or without interruption or delay due to factors which could reasonably be considered to be outside of our control and we shall not be liable to you in such circumstances, or for your failure to participate or to accept any prize.#
40. We do not restrict or exclude our liability for death or personal injury arising out of negligence. In all other circumstances, and so far as is permitted by law, NRG Radio excludes responsibility and all liabilities arising from any postponement, cancellation, delay or change to the Competition(s) or prize details.
41. These terms and conditions do not and shall not confer any legal rights or benefits on any third party.
42. NRG Radio does not have any liability whatsoever in respect to competitions operated on behalf of third parties e.g. sponsor.

General

43. All rights in the name and title of the Competition and the format rights for the Competition will vest exclusively in NRG Radio for its own use.
44. In consideration of us agreeing to consider entrants to the Competition, you hereby transfer to NRG Radio all intellectual property rights in or to the form and content of your entry and any and all other works or materials submitted by you in relation to the Competition.
45. You hereby undertake that the information which you submit in any way relating to the Competition, shall not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is libellous, defamatory, obscene, indecent, harassing or threatening and shall indemnify NRG Radio for any loss, damage or liability arising in connection therewith. NRG Radio reserves the right to screen, filter and/or monitor information provided by you and to edit, refuse to distribute or remove the same.
46. We exclusively have the right to transfer the Competition and the benefits and burdens thereof to any party at any time.
47. The Competition Notice and terms and conditions shall form the entire agreement, and any other implied terms will be excluded in so far as is permitted by law.
48. In the event that any provision of these Competition Terms are held to be illegal, invalid, void or otherwise unenforceable it shall be severed from the remaining provisions of these Competition Terms which shall continue in full force and effect.
49. The failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies.

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